Privacy policy
Privacy Policy
This document is an electronic record in terms of the Information Technology Act, 2000, and applicable rules, along with the amended provisions related to electronic records in various statutes. This electronic record is generated by a computer system and does not require any physical or digital signatures.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY, ALONG WITH OUR WEBSITE TERMS OF USE AND ANY OTHER APPLICABLE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.
This Privacy Policy governs the collection, usage, storage, and protection of information by a company incorporated under the Companies Act, 2013, and having its registered office at 32/5, 4th Cross, Bangalore - 560002 (hereinafter referred to as "FlipNClick," "we," "us," or "our"), obtained through the use of its website https://flipnclick.in ("Website") by users ("User" or "you").
1. Consent
1.1 By using the Website and providing your information, you consent to the collection, storage, processing, and use of your information in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as detailed herein.
1.2 You agree that all personal data shall be retained for as long as necessary for business purposes or as required by applicable laws, whichever is later. Non-personal data may be retained indefinitely.
2. Information Collection and Usage
2.1 Personal Information Collected
We collect the following information directly from Users of the Website:
Name, Email ID, Shipping & Billing Address, Phone Number
Used to identify Users, process orders, facilitate delivery of goods and services, and enhance security and fraud prevention.
Commercial Information
We do not collect payment card numbers or PINs. Transactions occur through a third-party payment gateway. We may collect payment mode details and bank information to analyse traffic sources and provide targeted discounts.
Internet and Network Activity
We collect IP addresses and location data automatically when you visit our Website. This information is used for analytics, traffic monitoring, and marketing.
Communication Data
Call records and WhatsApp communication with Users may be stored for quality control, training, and fraud prevention purposes.
Social Media Reviews
If you tag us or post with our products, we may reshare your content for engagement purposes and marketing.
Other Sources
We may use third-party sources to enhance customer profiling, identify potential customers, and prevent fraud.
2.2 Information Updates
We may request Users to update their contact and other relevant information periodically to ensure service updates and communication efficiency. We are not liable for any communication failure due to outdated or incorrect information.
3. Access to Data
3.1 FlipNClick takes reasonable steps to protect your personal data against unauthorized access, use, alteration, or disclosure. We collect data strictly for enabling better services, ensuring smooth transactions, and improving User experience.
4. Security
4.1 Data Sharing
FlipNClick does not sell User data to third parties. However, we may share limited data with third-party service providers (such as Google and Facebook Ads) for targeted marketing and analysis.
4.2 Account Deletion
Users can request account deletion by contacting our Customer Support Team. Note that deleting certain data may result in loss of access to some features or account termination.
4.3 Customer Notifications
Users may opt out of promotional emails or marketing communication by contacting us.
4.4 Use of Cookies
FlipNClick uses cookies to enhance User experience and improve website functionality. Users may modify browser settings to disable cookies. Some data tracking is handled by third-party services such as Google and Facebook.
4.5 External Links
FlipNClick includes verified external links but is not responsible for their content. Users should exercise caution while accessing external links as we cannot be held liable for any damage caused.
5. Review and Updates
5.1 We periodically review and update our Privacy Policy. Users are encouraged to check this policy regularly to stay informed.
5.2 If we make significant changes, we will notify Users via the Website. Continued use of our services post-update implies acceptance of the revised policy.
6. Opt-out Rights
6.1 Users who wish to withdraw consent for data usage may contact us at flipnclickindia@gmail.com. Note that this may impact the availability of services.
6.2 Failure to provide or withdraw key information such as name and phone number may result in account termination.
7. Data Accuracy, Verification, and Supplementation
7.1 We strive to maintain accurate, complete, and up-to-date User information. Users are encouraged to inform us of any discrepancies.
8. Force Majeure
8.1 FlipNClick shall not be liable for any data loss, misuse, or breach due to events beyond our reasonable control, including but not limited to acts of God, cyberattacks, server crashes, and network failures.
8.2 While we take reasonable measures to secure User data, the nature of the internet and digital systems means that we cannot guarantee absolute security.
9. Grievance Officer
If you have any complaints, concerns, or grievances regarding this Privacy Policy or data handling practices, please contact:
Email: flipnclickindia@gmail.com
10. Governing Law and Jurisdiction
10.1 This Privacy Policy shall be governed and interpreted in accordance with the laws of India. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.